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Return Policy

A-Cute Derm® offers a THIRTY-DAY (30), UNCONDITIONAL MONEY BACK GUARANTEE ON MOST PRODUCT ITEMS*. Items may be returned within thirty days from date of purchase with a copy of the invoice or sales receipt issued at the time of purchase for a full refund or exchange. *Due to FDA regulations we are unable to accept the return of any Over-the-Counter (OTC) Drug products unless received damaged or in error. OTC products are labeled “OTC” on the pricelist, catalog, and website.

If product usage is more than 50% in actual package volume you may receive a credit to your account. The Return Department will determine the amount of your credit, once the documentation has been reviewed.

There will be no refunds or exchanges issued after 60 days from purchase date.

Items, which are damaged or shipped incorrectly, will be replaced or exchanged at no expense to you. Damaged boxes must be documented to the carrier upon receipt. Concealed damages must be noted within seven (7) days of receipt to the consultant. These packages do not leave A-Cute Derm® unless they are in perfect condition. Items shipped incorrectly must be noted by item code. A new charge will be processed, less the shipping fee and credit will be issued upon receipt of the shipment sent in error.

All purchases paid with a credit card will be refunded with a credit to the credit card used. Purchases made with cash or check will be refunded with a company check.


Return Policy/Form 7/21/10

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